Description
What Length Should I get?
FAQ
Things You Want to Know!
How Much Hair Do I Need?
For average head size, here is my suggestion:
12″-14″: 2 bundles
16″-20″: 3 bundles
22″-28″: 4 bundles
What type of hair care products should I use?
Treat this hair just as if it was your own hair.
1. Use good quality shampoo and hair conditioner to care for the hair. It’s important to keep the hair soft and shiny.
2. DO NOT use hair products on the hair if at all possible.
3. However we do recommend that you use oil-based products on it every three days, such as chi’s infusion 23 or silk Remedy from Sallys beauty supply store. Olive oil is also a great substitute.
Why are my hair extensions getting tangled?
It could be caused by dry hair. Please make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.
How long does it last?
How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it, then normally it could last longer than 1 year.
What length should I get?
Here is a diagram of the average length-to-body ratio:
Why the colors of hair extensions don`t seem exactly as the pictures show or the description says?
As this is 100% human hair, not every human has the same exact hair color. Our donors have a “Natural” black or brunette hair color and we offer Unprocessed hair to our clients. Also, sometime the same color number may have a little color difference. Great thing is, you could dye this hair to your desired color!
Can they be straightened, or curled?
Yes, you could use a hair straightener or hair curler to style this hair. However, don’t do it too frequently, or the heat will make the hair easier to get dry and tangled.
Can I dye/color the hair?
Yes, The hair can be colored. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend dyeing darker since it is difficult for the original color to fade. Improper dying will ruin the hair. We highly recommend having your hairdresser dye the hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can’t get to a salon, please always use a good quality product and test a small sample first.
How to tell human hair from synthetic hair?
Human hair has natural protein. It is easy to tell by burning and smelling: human hair will turn to ash, which will go away after pinching, and virgin hair will smell foul when burning. Human hair will show white smoke, while synthetic hair will be a sticky ball after burning and will show black smoke. Moreover, human hair may have very few gray hairs and split ends. It is normal and not a quality problem.
Why are Black and Blonde the only colors offered?
It allows us to offer our customers the best possible price for quality. The hair offered through this website is human hair of the highest quality. Therefore, it can be colored and styled to any preference. In addition, further processing of the hair by the manufacturer would increase fees for us, the retailer, and those costs would then be passed on to you, the customer.
Payment
As of now, payments are only payable through PayPal for the most secure payment using a PayPal account or credit/debit payments. Hair is shipped out immediately after payment is confirmed.
Shipping
All shipments are made through DHL or USPS. All DHL shipments require a signature to ensure delivery to the address you provide and will arrive 5 to 7 days after purchase.
Returns & Refunds
We offer a unique and flexible return policy with no restocking fee within 14 days of purchase on all products. Refunds or Exchanges will not be permitted after 14 days. Please allow 2 business days for your return to be processed.
For other questions regarding these issues and more, please contact us on our contact page or visit our terms of use policy.
Thank you for shopping with us!
Germain Beaumont –
It’s a 10/10 ,very good communication from the seller.I’m a happy client although it took 3 weeks to arrive.
Finn Junkermann –
The quality of the strands is very good, the wig is perfect, I like a lot, nothing to say, top top TOP, in addition the delivery was super fast. I took in 12 inches but I found it a little long so I cut it in Square
Adella Tarry –
Takes forever to arrive in SA when compared to other vendors. Ordered 10inch but I got u8inch. Hair texture and lace is not as advertised. My wig had two colours pitch black in front and natural colour half way down. Wig has layers and not a blunt cut. Seller is not taking any accountability. If you dispute you will not get a refund. Obviously most reviews are fake. Order at your own risk! Danko!
Adella Tarry –
Takes forever to arrive in SA when compared to other vendors. Ordered 10inch but I got u8inch. Hair texture and lace is not as advertised. My wig had two colours pitch black in front and natural colour half way down. Wig has layers and not a blunt cut. Seller is not taking any accountability. If you dispute you will not get a refund. Obviously most reviews are fake. Order at your own risk! Danko!
Shanda Gatling –
The communication was excellent,shipped very quickly than the estimated date. Ordered an 8 inch and it looks like a 10inch..I’ve been eyeing this wig for a very long time Lol definitely gonna order again .remember to read the reviews and check if South Africans are also buying it..
Verline Cordon –
Ali grace is the best, ladies buy you won’t regret, excellent communication. soft and very natural
Gérald Courbet –
I received the hair in 2 weeks, which was earlier than I had expected. Whenever I asked the buyer for any update they would communicate with me clearly about my package.
It does have some bad smell to it when I received it because of shifting but after gently washing it the smell went away.
Definitely worth the money.
Jannette Wilmes –
Very nice wig, for the price I am more than satisfied, the hair is very silky, the lace is transparent, the front hair is a little thinner and make very natural and the wig cut is just perfect .. The trader communicates well I highly recommend
Oscar Álvarez –
I made the order on 22 Aug and it was delivvered on 15 Sep which is okay , just that I have had orders delivered earlier. The seller kept communicating through out and also communicated with DPEX.
Aliya Fernandez –
Absolutely love the hair, this is my 3rd time ordering from the store and they never dissapoint.
Néo Lortie –
The best hair I could see on alix expre I’m so happy with my compare of see dad hair is super soft it came to me in a week, it’s 100 per Hundreds of natural and super economies of 180 denciity and 12 puelgada, I recommend you buy alix garce the best I will certainly fade it by giving you a wick
Coleen Dragon –
The hair is very nice and it’s true to length.
Aasiyah Haney –
The hair was delivered and the vendor was communicating well. The delivery arrived earlier than I thought which is really great. The hair is good quality and I can’t wait to style it! I would definitely recommend this supplier
Cindi Mcfarlin –
Haïr is nice and soft love it the communication with the vendor is 10/10 satisfied
Kawano Tanyu –
I’m happy with my order the hair is exactly as advertised, the communication from the Seller was super good took me through every process till I received the hair. This is the best hair vendor I have ever worked with. if possible I was gonna give 100 stars. the quality of the hair is excellent
Franchesca Schwebach –
I made the order on the 27th of November,and received my package on the 9th of December..which is good.The seller was communicating very well as well as tracking my order status …I highly recommend.
Ildefonso Sollami –
I’m so happy for the service I got from Ali Grace and their hair is soft and amazing.
Enrique Lutz –
I have recieved my hair after 2 weeks and I love it so much, communication was very good with regards to shipping.
Nour Hartman –
I ordered late for my holidays, I exchanged with the seller who after my request to ship the wig very quickly. I received my wig before the delivery time. The quality is incredible as always, I really recommend the product! The hair is very flexible, very fluid and there is almost no loss at the discoloration of the knots. I recommend to 1000%